// support
Need a hand?
A real person reads every email. Purchases, refunds, licenses, or anything you can't figure out — write to us and we'll sort it out.
// email us
support@mnema.dayInclude your macOS version and the Mnema version (shown in Settings → About) — it saves a round trip.
// or go direct
Some things are faster elsewhere
Bug or crash? Open an issue on GitHub — it's the fastest way to get a fix into a release, and other users can find it too.
Open a GitHub issue →
New Mac refused — device limit reached? Your license works on up to 3 Macs at a time. If a new one was refused because all 3 are used, you can free them up yourself from inside the app.
Free up your devices →